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Adding Users to my Membership Plan

This is an overview of how to add or additional user seats, or reduce them.

Updated over a year ago

Accessing Membership Plan Settings

Profile and Membership Access

Click the 'View Profile' button in the lower left corner of the dashboard, then select 'Membership Plan' to adjust your plan settings.


Changing the Number of User Seats

Modifying User Seats

Use the plus (+) or minus (-) icon to increase or decrease the number of user seats according to your team's requirements.

Confirming Seat Adjustments

After selecting the desired number of seats, you will be prompted to confirm the change.


Billing Adjustments for Seat Changes

Increasing User Seats

For additional seats, your card will be charged the pro-rated cost difference immediately upon confirmation.

Decreasing User Seats

When reducing seats, the pro-rated cost difference will affect your next billing cycle. You will continue to be billed for the previous number of seats until the end of the current billing cycle or until you adjust the seats again.

Adjustments to increase seats will result in an immediate update to your payment due, reflecting the new total number of seats that you will have access to.


Payment Updates for Seat Increase

Updating Payment Due

Adjustments to increase seats will result in an immediate update to your payment due, reflecting the new total number of seats.


Managing New User Seats

Proceed to Users Management

After adding new user seats, navigate to the 'Users' screen to manage your team members.

Sending Invitations to New Users

From the Users page, you can send invitations to the newly added users, allowing them to join and access the platform.


Conclusion

Expanding your team's member access to our AI News and Intel through additional user seats is a flexible and straightforward process. Whether increasing or decreasing the number of seats, the platform ensures that billing adjustments are handled smoothly, and the platform's user management system makes it easy to onboard new team members.

If you encounter any issues during the sign-up process or have questions about our services, please contact us through our chatbot. We are here to assist and ensure that you have a smooth start with our OpsWire AI News and Intel membership.


If you'd like to know more, chat with us on Messenger πŸ’¬


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