Skip to main content

Cancel Subscription

This is an overview on how to cancel a product subscription.

Updated over a year ago

Cancelling a product subscription or membership plan is a straightforward process. This guide provides detailed instructions on how to cancel your membership subscription effectively and outlines important considerations regarding billing cycles and access post-cancellation.


Steps to Cancel Your Membership Subscription

Go to Your Profile

Click on the 'View Profile' button, located in the lower left corner of the dashboard.

Select Membership Plan

Once you are in your profile, click on 'Membership Plan' to view the details of your current subscription.


Initiating Cancellation

Start the Cancellation Process

Click on the 'Cancel Subscription' link located below your Membership Plan summary.

Confirming Your Cancellation

You will then be prompted to confirm your cancellation, a necessary step to proceed with the cancellation process.


Billing and Access Considerations

Cancelling Before Next Billing Cycle

It is crucial to cancel your subscription before the date of your next billing cycle to prevent additional charges.

Understanding Refund Policy

Please note that, as we provide all users with a free trial to thoroughly evaluate our service, NO refunds will be issued for the current billing cycle if the subscription is canceled after the most recent charge.

Continued Access

After cancellation, you will retain access to your membership account until the end of your current billing cycle.

Sharing Reasons for Cancellation

We highly value your feedback on the reasons for cancellation, as your insights help us improve our service and features for all members.


Conclusion

Cancelling your subscription or membership plan is designed to be user-friendly and transparent. We understand the importance of providing flexibility in managing your subscription, and we are committed to using your feedback to enhance our services.

If you encounter any issues during the sign-up process or have questions about our services, please contact us through our chatbot. We are here to assist and ensure that you have a smooth start with our OpsWire AI News and Intel membership.


If you'd like to know more, chat with us on Messenger πŸ’¬


​

Did this answer your question?