How to Cancel Your Subscription
To cancel your subscription:
Click your Profile icon (lower left of the app)
Select Member Account
Click View Membership Plans
Under Plan Details, click Cancel Subscription
In the confirmation popup, select a reason and click Yes to confirm cancellation
What Happens After You Cancel
Your subscription remains active until the end of your current billing cycle
You retain full access during this period
Your subscription will not renew after the current cycle
Avoiding Charges
Cancel your subscription before your next billing date to avoid renewal charges
Refund Policy
No refunds are issued after a billing charge has been processed
Applies to:
Monthly plans β no refunds for the current month
Annual plans β no refunds for the remaining annual term
Free Trial Cancellation
Cancel before the end of the 15-day trial period
You will not be charged if you cancel before the trial ends
Important Notes
Cancellation is confirmed through a confirmation popup
You may be asked to provide a reason for cancellation
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