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Cancel Subscription

This article explains how to cancel your OpsWire AI subscription and what happens after cancellation.

Updated over 3 weeks ago

How to Cancel Your Subscription

To cancel your subscription:

  1. Click your Profile icon (lower left of the app)

  2. Select Member Account

  3. Click View Membership Plans

  4. Under Plan Details, click Cancel Subscription

  5. In the confirmation popup, select a reason and click Yes to confirm cancellation


What Happens After You Cancel

  • Your subscription remains active until the end of your current billing cycle

  • You retain full access during this period

  • Your subscription will not renew after the current cycle


Avoiding Charges

  • Cancel your subscription before your next billing date to avoid renewal charges


Refund Policy

  • No refunds are issued after a billing charge has been processed

Applies to:

  • Monthly plans β†’ no refunds for the current month

  • Annual plans β†’ no refunds for the remaining annual term


Free Trial Cancellation

  • Cancel before the end of the 15-day trial period

  • You will not be charged if you cancel before the trial ends


Important Notes

  • Cancellation is confirmed through a confirmation popup

  • You may be asked to provide a reason for cancellation

  • Your feedback helps improve the platform


Need Help?

If you have questions or need assistance, contact us through the chatbot. Our team is available to help.

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